Lyndsey Ratcliffe
Partner, Head of Dispute Resolution


Information technology disputes

Information technology disputes


Lyndsey Ratcliffe
Partner, Head of Dispute Resolution

Information technology disputes

In a challenging economy suppliers of goods and services are under increasing pressure to renegotiate terms, whilst customers’ expectations remain high. 

The IT sector is not immune: with investment costs high, IT budgets are susceptible to cuts to provide a ‘quick-fix’ solution to reduce expenditure.

The risks of this approach are high all-round. Due to a lack of funding, time and resource, projects are suspended or abandoned and many buyers, suppliers and subcontractors have faced insolvency.

It is not surprising then that we’ve witnessed a growth in the number of IT related disputes.

At various times we have acted for all parties in such disputes - buyers, suppliers and subcontractors – and we genuinely understand the pressures you face and offer creative, cost-effective and workable resolutions wherever possible. 

We advise on a range of issues including:

  • breach of software licence, development agreements or distribution agreements
  • breach of service level agreement
  • breach of support and maintenance agreement
  • outsourcing disputes
  • domain name disputes
  • data protection
  • escrow disputes

Many of these disputes could have been avoided through early intervention.

Your commercial objectives are as important to us as they are to you. Whatever your business and whatever stage the dispute is at, we always adopt a solutions-based approach from the outset. We implement a proportionate strategy to achieve your commercial objectives in a timely and cost-effective manner.

We can represent you through traditional court proceedings, or guide you through negotiation and alternative dispute resolution methods such as arbitration or mediation.

Lyndsey Ratcliffe, Partner, Head of Dispute ResolutionFor more information on information technology disputes and to start a conversation on how we can help you please contact Lyndsey Ratcliffe, Partner, Head of Dispute Resolution.

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